Terms and Conditions

Paying the Trek / Adventure activity fee:

The purchase of any travel services offered by SLC Himalayas (hereby referred to as SLC) constitutes a contractual arrangement between SLC Himalayas (‘First Party’) and Client (hereinafter referred as ‘You’) (‘Second Party’). Both Parties are hereinafter referred as (‘Parties’). Booking of services with SLC Himalayas represents your unconditional acceptance of the terms & conditions set out herein. These terms and conditions shall be binding on you and all the travel companions booked by you.

Trekking, and adventure activities in the Himalayan region carry an inherent risk to life and property of both Parties. The weather changes in minutes causing injury and death, which is beyond the control of SLC Himalayas. SLC Himalayas does its best to reduce all types of risks, discomfort and hazard to the best of their ability (within financial constraints), yet there are chances of accidents, mishaps and deficiency in service. Ergo, you must agree with these terms and conditions. Please ensure that you read carefully and understand these terms prior to confirming your booking.

Promotions:

Pictures used on the website and collateral are meant for marketing purposes. These do not imply the inclusion of the pictorial content to be a part of your program or any guarantee that you will experience, encounter or view whatever is depicted through the pictures.

Fitness responsibility:

SLC Himalayas offers trip(s) and trek(s) that require varied levels of fitness. The level of difficulty can be based on extent of physical stress, the terrain, weather and / or climate. The degree of difficulty for some trips can be physically demanding. SLC Himalayas takes no responsibility for your inability to cope with the level of difficulty on a trip. While most treks do not require specific preparation, a reasonable level of fitness adds to your experience. The onus of being fit, healthy and in shape before getting on the trip rests with you. You are solely responsible for ensuring that you are ready for the trip in every way, including physical and mental conditioning. You are also expected to carry the right clothing and equipment. While there is no age limitation on any of SLC Himalayas trips, any disability, pregnancy, mental or physical or any other medical condition that may affect your fitness to complete the trek must be revealed at the time of booking the trip to SLC Himalayas. You also undertake that you and Your travel companions, for whom You have signed up, do not suffer from any condition or disability that could create a hazard to Your own wellbeing or to others on a trip.

Failure to share this information with SLC Himalayas can result in immediate termination of your trip at any stage of the trip with full cancellation penalty. SLC Himalayas reserves the right to decline, accept, and / or remove from a trip, any participant, at his or her sole expense, whose condition could create a hazard to any other member of the trip, including themselves.

Program Dates

You are solely responsible for verifying the correct dates mentioned on the travel documents.

Documents:

All necessary documents should be presented in advance. SLC Himalayas is not accountable in case of any trip formality not being completed in time before the trip departs or absence of essential papers and documents.

Itinerary:

Your safety  is the prime concern of SLC Himalayas. SLC Himalayas therefore carries out their responsibility honestly & sincerely to ensure that your trip is trouble–free as desired.

In pursuance of this responsibility, SLC Himalayas reserves the right to modify or cancel the trip or part of the trip under circumstances, including but not limiting to, Acts of God, road blockage, political unrest, cancellation of flight, delayed arrival, sickness, accidents, events beyond SLC control etc. Any extra cost arising from such circumstances shall be borne by you on the spot. Wherever possible SLC shall intimate you of such changes in advance or while on the trip.

Refund:

We do not want your money to go waste if for some reason you are not able to come and have paid. You are allowed to change your program dates once without any extra charge or deduction before 3 days of start of the program. Since some administration and logistic costs are involved, following will be the cancellation charges:
>10% deduction if cancellation is done 21  days before the actual date of start of the program
>25% deduction if cancellation is done 15  days before the actual date of start of the program
>50 % deduction if cancellation is done 10 days before the actual date of start of the program
>75% deduction if cancellation is done 5 days before the actual date of start of the program
No refunds if cancellation is done less than 5 days before the actual start date of the program

Refunds are not possible for any missed or unused services including voluntary / involuntary termination of tour on account of sickness, death of a family member, late arrival on the tour etc.

SLC Himalayas is also not liable to pay any compensation for any loss arising as a consequence of trip curtailment, alteration, extension or cancellation due to any reasons. However, you expressly agree that, in any event, the maximum liability of SLC will be limited to the trip cost paid to SLC.

Communication:

All the communication will be done through the email ID submitted by the candidate in the registration form. SLC Himalayas is not responsible for loss or delay of communication due to incorrect email ID submitted by the candidates.

In case of change in email ID, SLC Himalayas should be informed in writing on the official email id.

Luggage Responsibility:

Baggage and personal effects are at your risk throughout the trip. You are solely responsible for your personal belongings while on-trip. SLC Himalayas is not responsible for the loss of baggage, goods, air tickets, passport, cash, traveler’s cheques, or any other travel document or item owned by you while on tour, whatever the cause.

On-trip Behavior:

You are required to behave in a manner that is acceptable and conducive to group travel. SLC Himalayas reserves the right to terminate your trip (if you are found to be causing distress / annoyance to co-travelers, endanger / damage property of any supplier or of other travelling companions), without assigning any reason whatsoever. No refund for unused services is possible in such cases.

You also agree to abide by the authority of the group leader designated by SLC. The decision of the tour leader is binding on all participants on matters that affect the safety or well-being of any person participating in the trip. Behavior that causes danger, distress or annoyance to others, or interferes with the mobility of the group can result in the group leader terminating your participation from the trip, with no right to refund for missed or unused services.

Amenities:

SLC Himalayas makes every effort to ensure comfort of our guests, but SLC Himalayas requests your understanding that the amenities in the Himalayan region may not be same as the ones you are accustomed to, at home. Also SLC Himalayas program by principle is not meant for luxuries. Weather is another factor that will have direct impact on your journey. Hence, you are requested to have patience, enthusiasm and be prepared for compromises before you choose to undertake this journey.

Extra expenses:

Inclusions for each trip are different and the accommodation, meals, arrival or departure transfers, guides, entrances fees, equipment and baggage handling, if included, are as specified with the itinerary.

Unless otherwise stated, insurance, international and domestic airfares, cost of obtaining passports and visas, airport departure taxes, excess baggage charges, gratuities to guides, drivers and camping staff, meals other than those specified in the itinerary, beverages, personal expenses such as laundry, phone calls and optional tour prices are extra.

Awareness:

You accept that the very nature of travel in the Himalayas and adventure activities involves a degree of personal risk.  By booking a program with SLC Himalayas, You accept that you are aware of the personal risks, dangers and challenges attendant upon such travel and that you assume the risks involved. You hereby assume all such risk and release SLC Himalayas from all claims and causes of action arising from such damages or injuries or death resulting from these inherent risks. It is your responsibility to familiarize yourself with customs, weather conditions, physical challenges and laws in effect as well as your local embassy contacts in each destination.

In case of emergency:

In the event, You fall ill or suffer an accident during the trip, all hospital expenses, doctor fees, repatriation expenses, evacuation from road or mountain, any other charges incurred as a direct or indirect result of Your illness / accident are Your responsibility.

Third party:

You are requested to understand that to run such a monolith operation, SLC Himalayas hires the services of Third Parties who are professionals in their field. You hereby undertake to absolve SLC Himalayas from any liabilities, vicarious or otherwise arising from deficiency in service of these third parties. SLC Himalayas will not be responsible for any harm, loss or damage to your luggage, belongings during your trip.

Photography rights:

SLC Himalayas reserves the right to take photographs of you during any trip and can use photos shared by you through e-mail, WhatsApp, any website link for the promotional purposes. By booking or participating in a trip with us, you automatically grant us royalty-free, perpetual, worldwide and irrevocable license for using your images in photographs and videos that may be used for promotional material, website, social media, collateral and any other marketing and publicity materials. SLC Himalayas does not require your prior consent and does not need to compensate you for such use of Your photographs or videos. Should you have any reservations about your images not being used, please inform SLC Himalayas at the time of booking your trip.

Optional activities:

Optional activities do not form part of the trip or this contract. You agree that any assistance provided by SLC Himalayas, their partners or representatives does not render SLC Himalayas liable for them in any way. Your contract for such activities will directly be with the activity provider and you hereby release SLC Himalayas from all claims and causes of action arising as a result of your participation in these.

Our itineraries:

SLC Himalayas has taken every reasonable step to ensure that the trip preparation meets the required standard. It has carefully selected its service providers and ensured that service-descriptions are accurate. However,  only selects and inspects them and has no control in their management and running, SLC Himalayas cannot be held liable for injury, damage, loss, accident, delay or irregularity which may arise (directly or indirectly) through acts or deficiencies of suppliers engaged in delivering a specific service. Terms and conditions of suppliers when applicable are expressly indicated when they are.

This is the official website of SLC Himalayas and by visiting and browsing it; you are legally accepting and complying with the company’s Terms and Conditions which along with the privacy policy, administer your relationship with the company and the website.

Terms of use of the website:

The web pages / content of the website can change anytime without prior notice and is only to supply general information to you. We or any third party do not offer any kind of warranty or guarantee regarding the content’s accuracy, information, timeliness and performance of this website for any definite reason or purpose. If you find any information or materials inaccurate to your knowledge, we explicitly eliminate such acknowledgement as per the Law. We are not accountable for your usage of the website’s information and materials. It shall be at your own risk and responsibility to acquire and accept any information, product and services provided by us to meet your specifications.

We are the owner of the website and have been authorized the license of the same. Therefore, if any duplication of the layout, design, style, graphic, appearance and other licensed content is made, we are permitted to take legal action against the offender. Copyright law applies and shall be exercised.

We shall pursue all available legal actions criminal and / or civil against unauthorized use of the website that can cause damage to the company.

You shall not link our website to your own or to some other web page without acquiring a written consent from us. For providing more information, we might add informative links of other websites. This shall not be considered as an endorsement of the other website and we are not responsible for any content or material provided by them.

We have sincerely acknowledged all the trademarks mentioned in the website which are not owned by us. Having mentioned the above, any dispute raised by you which is offending, our website or company is subject to the Indian Laws and Regulations.

Waiver:

This program involves physical activities on altitude as a part of learning. The activities include trekking, biking, climbing amongst others. The program is undertaken on individual volition and risk. SLC Himalayas is not responsible for any injuries, accidents, loss of life or limb etc. in the learning process or outside of learning hours. You will have to execute an undertaking in this regard.

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